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Frequently asked questions

Answers to the questions we hear most about our courses. Can't find what you need? Our team is happy to help.

Training Course FAQs

Who is this course for?

Anyone can take the course, including students, parents, senior leaders and managers who want to build their skills, advance their careers or grow a business with AI. No prior experience in analytics, coding or machine learning is needed.

How is the course delivered?

It is interactive training, delivered online or in person, with opportunities to apply what you learn to real projects.

What is the level of the course?

Our courses range from beginner to intermediate. Customised advanced courses can also be arranged.

How long is the course?

Sessions typically run from 6pm to 9pm or from 9am to 3pm, and bespoke timings can be arranged for companies. The usual format is four weeks with one or two sessions a week, totalling 12 hours, or a three-day intensive with six hours a day. Schedules change quarterly based on demand.

Who are the trainers?

The course is led by Rosie Seldon, CEO of Digital Qube and a certified Google trainer. She is joined by four or five expert trainers, each mentored by Jeremy Miller, a UK-based Google trainer specialising in AI and digital transformation.

Have these courses proven to be useful in the past?

Past attendees report large time savings. One communications manager cut a two-week project workload to three days, and a small business owner reduced the time to write a business plan from two weeks to two days. Our goal is to reduce your workload and double your productivity.

Do I need access to any specialized tools or programs?

You need a laptop and internet access. We recommend signing up for ChatGPT before the course. Some free applications may require a credit card to register.

Do you provide a certificate?

Yes. You receive a Digital Qube Certificate of Completion for each module you complete.

What if I miss the designated training day?

Missed sessions are not repeated, as the course is modular and cyclical. If most of the group cannot attend, an alternative day may be scheduled. You can complete the practical tests at home and consult your trainer to keep up.

Do you offer discounts?

Yes. Email us for details of the discounts available.

Can I pay in installments?

Installment plans are arranged on a case-by-case basis.

What if the course falls on a public holiday?

An alternative day is scheduled so you do not miss any training.

What is your refund policy?

If you need to cancel or reschedule, our team will try to move you to another date. You can attend another module within six months to make up any missed sessions.